Village Updates – June 11, 2020


Protective Actions Taken

Coronavirus Update

June 11, 2020 – 4:00 p.m.

Village-Wide Updates:


Dining Updates:

S.H. Cranes dining will resume on Tuesday, June 16 at 50% dining room capacity. Cranes will be staffed starting on Monday, June 15 from 11 a.m. until 6 p.m. to take dining reservations. You can make your reservations up to one day prior by calling 775-3840 ext. 1307.

There will be three staggered seating times daily:

  • 12 noon / 12:15 p.m. / 12:30 p.m.
  • 2 p.m. / 2:15 p.m. / 2:30 p.m.
  • 4 p.m. / 4:15 p.m. / 4:30 p.m.

Please come at the requested arrival time and use proper social spacing while waiting to be seated as well as exiting. Wearing a face mask while entering and exiting is encouraged.

Seating capacity per table will be one (1) to four (4) people. As seating times fill, residents will be offered priority seating option for the next day.

There will not be a salad bar. Each Table and chair will be sanitized wiped after each seating and all Dining Staff will be wearing face masks and gloves during service.

At this time, the menu will be the same as the pick-up / delivery menu, with dining room beverage options.  There are no variations to this menu except those specific to diet restrictions at this time. Limited bar beverages will also be available

Receipts will not need to be signed. A copy of the receipt will be given at end of your meal.

If dining at S.H. Cranes, please enter the building through one of the Centre Entrance/Exits. Enter the Dining room via elevator (max 4 capacity) or main lobby stairs.  Enter at Hostess Desk side and exit on other side of column to main lobby.

Non-Village guest are not allowed at this time. S.H. Cranes is for JKV residents only at this time.



Take out meal service not available from hostess desk at this time (pre-order curbside or delivery only). Pick-up and delivery can be ordered by portal submission or by calling 775-3840 ext. 1306. If you connect to voice mail include:

  • Name & phone number,
  • Menu option or request call back (requested call backs will be made starting 8 a.m.)
  • Orders are requested a minimum of 2 hours notice in advance of requested time

Any questions to this procedure or process can be directed to Dining Room Manager at 775-3840 ext. 1302. Please leave a message and call back will be made as soon as possible. Questions can also be submitted on the portal.


Other Updates:

Make sure to tune-in Knox TV for the Residents’ Council Quarterly report on Tuesday, June 16 at 2:30 p.m.


If you would like to schedule a drive by visit with a friend or family member living in skilled nursing or assisted living, please contact Lesly Mompoint at Majestic Oaks or Kelly Garthwaite at Oak View Suites.


Please continue to monitor how you are feeling and pay close attention to subtle changes in your condition.  Any subtle changes need to be reported to the resident nurse at extension 1407.

Please continue to wash your hands frequently and thoroughly. Avoid touching your face, make sure to clean and wipe down frequently touched surfaces.