Resident Portal

John Knox Village Resident Portal

Welcome to John Knox Village of Central Florida! We are so glad you decided to move here.

As a new resident, you are automatically added to the resident portal. Within the first couple of days of residency, you will receive an email with your user name and password.

While we are setting up your portal access, we encourage you to view these videos on how to access and use the site. If you have any questions, or need any assistance once you receive your user name and password, please call resident services 775-3840, ext 1203.

View Our Portal Tutorials

Introduction to the Resident Portal:

My Account:


Viewing Events at JKV and Registering to Attend

Cancelling an Event Registration


Dining Venues and Feedback

Curbside Ordering


Viewing and Using the Resident Directory

Locating and Viewing Staff, Department and Resident Committee Directories


Resident Organizations and Publications

Documents and Important Links:


How to Submit Feedback and View My Requests

How to Enter Housekeeping and Maintenance Work Orders

How to Submit a Plan for Absence Form

How to Submit a Request for Transportation

How to Submit a Visitor Authorization Form (Non COVID-19 Request). All visitor requests at the current time must be submitted through resident services. A copy of the request form can be located on the COVID-19 page of the resident portal.